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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Cole

Robert Cole

September 5, 2025

5  out of  5
rating by Robert Cole
"Eun, has helped me numerous times she’s very helpful very polite very nice every time I talk to her on the phone very quick to get back to me and help me out with my COI certificates couldn’t be happier. Thank you so much, Robert."
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Mariela Pena

September 4, 2025

5  out of  5
rating by Mariela Pena
"Muy amables y me ayudaron rápido"
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Randy Sure

August 29, 2025

5  out of  5
rating by Randy Sure
"Genevieve Martinez is such a great asset. She is very knowledgeable and is always willing and ready to go the extra mile to help her clients. She's the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gemma Rodriguez

June 25, 2025

5  out of  5
rating by Gemma Rodriguez
"The staff has always helped me find the best coverage for my family. They have helped me resolve past issues with other ins carriers, accidents etc. They are always polite, respectful & considerate of your needs & time. I would recommend David Chacon office for all your insurance needs. Nicest staff in all the Bay Area!"
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Juan Fuentes

June 19, 2025

5  out of  5
rating by Juan Fuentes
"Always been treated great and always polite I would recommend to anyone"
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Julie Freeman

June 16, 2025

5  out of  5
rating by Julie Freeman
"Genevieve was very helpful in explaining our options when we realized we would not be driving our car for six weeks. She gave me clear information and responded quickly to my questions."
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Brendan Kenneally

June 13, 2025

4  out of  5
rating by Brendan Kenneally
"Genevieve, in this office has been very helpful in managing multiple insurance policies for my family."
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Emma Mendez

June 11, 2025

5  out of  5
rating by Emma Mendez
"Es muy Buenas aseguransa y exelente"
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Barbara Garza-Brickley

June 10, 2025

5  out of  5
rating by Barbara Garza-Brickley
"David Chacon and office team are the very best ! Special shout out to Mayra Gutierrez , licensed professional with State Farm Insurance , for her expertise and courtesy. Qualities that are much appreciated !"
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Robrto Cutino

June 6, 2025

5  out of  5
rating by Robrto Cutino
"Veronica is very knowledgeable and an excellent assistant each and everytime I request anything about my policies. She is a very good listener and has a great attitude"
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Sara Spearin

May 29, 2025

5  out of  5
rating by Sara Spearin
"Genevieve has helped me for years with my insurance. She is so patient and takes the time to make sure I understand everything. Thank you so much ."
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Xiomara Martinez

September 18, 2024

5  out of  5
rating by Xiomara Martinez
"I’ve been with statefarm… too long. I know I may find “cheaper” rates (or who knows nowadays) but I will not get the great service, kindness no where else. I’m always calling asking questions regarding my different policies and always get answers on the phone or email. I love the app! I mainly get in contact with Mayra, she’s great! Thanks for everything!"
We responded:
"Thanks for the kind review Xiomara! We are happy to help you whenever you call and agree with you--Mayra is great!"
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Paul Moore

September 13, 2024

5  out of  5
rating by Paul Moore
"I recently worked with Eun Jun at David Chacon's office to update my homeowners insurance to reflect changes in home security (which is a surprisingly great deal). Eun was not only incredibly helpful on that front, but also alerted me to savings I could claim due to recent upgrades to our plumbing, electrical and heating. It ended up saving my family a bundle, which is particularly great nowadays! Many thanks to Eun and the rest of David's State Farm team!"
We responded:
"Thanks for the kind review Paul. We're happy to have been able to help you and that you had a great experience with Eun!"
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Philip Dawsey

August 14, 2024

5  out of  5
rating by Philip Dawsey
"Had a great experience working with David and Veronica at State Farm on our Homeowners Insurance. We've been with them for years and they've helped us navigate changes in ownership, updates to the policy quickly and efficiently. They're also very transparent about everything. Recently since State Farm can't sell homeowners in CA anymore they helped us find a new provider jumping on multiple calls and giving advice on what to look out for. Really appreciate the honest and supportive guidance from this agent!"
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Paula Gamez

March 31, 2024

5  out of  5
rating by Paula Gamez
"I love there very friendly hope and never had a problem with them if you call they will work with u i been with them more then 8 yrs"
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Ether Hammemi

February 15, 2024

5  out of  5
rating by Ether Hammemi
"Words can’t describe the excellence of this agency. I was completely impressed with their professionalism and customer service, Especially with Genevieve Martinez, she went above and beyond helping me resolve my issues, She is reliable, honest and operate with integrity. I recommend them to anyone, Genevieve always takes the time to answer any questions I may have, and provides me with all the information I need, took care of my insurance needs, Looked for the best rates, Best insurance agent by far. Great communication and trustworthy! Thank you Genevieve. We appreciate your hard work! Highly recommend."
We responded:
"Wow. Thank you so much for your kind words. We appreciate Gen too and we love working with customers like you. Please let us know if you ever need anything."
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arnulfo escala

February 8, 2024

5  out of  5
rating by arnulfo escala
"Genevie martines Awesome"
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Gurpreet Dhaliwal

December 17, 2023

5  out of  5
rating by Gurpreet Dhaliwal
"I have had a great experience working with the office manager Genevieve Martinez. Insurance is complex and at times opaque. I have always appreciated how knowledgeable and helpful she has been in routine, complex, and urgent matters. She will always find the time to send a detailed email or call directly so my questions are answered. I'm very grateful for that level of personalized service."
We responded:
"Thanks for the review Gurpreet! Happy to hear you are happy with our service!"
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Akshay Menon

November 6, 2023

5  out of  5
rating by Akshay Menon
"Genevieve was extremely helpful right from the beginning. Prompt in her communication, she made it much easier to get coverage for my car with the best discounts. Highly recommend working with her."
We responded:
"Thank You! We agree...Gen is great to work with."
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elizabeth hu

October 30, 2023

5  out of  5
rating by elizabeth hu
"I had the most amazing experience with Jessica Aquilar, Office Manager at David Chacon State Farm Insurance Agent. My life insurance agent for many years could not be reached so I googled and found David Chacon with the highest review in San Francisco. Making a long story short, after changing agent, Jessica helped me and my spouse with termination on life insurance cash surrender policy and followed up with the necessary documents. We would highly recommend this agent for your insurance companies because there is always someone answering the phone and they will follow up whatever the problems are. We’re now living outside U.S. and we are impressed with Jessica Aguilar."
We responded:
"Thank you Elizabeth!"
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David Gomez

October 20, 2023

5  out of  5
rating by David Gomez
"Genevieve Martinez works her magic and makes things happen. Thank you so much."
We responded:
"Thanks you David! We appreciate the review and look forward to continuing to help. "
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sherrie sonza

October 3, 2023

4  out of  5
rating by sherrie sonza
"Great place great staff very friendly"
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Christian Muñoz

September 29, 2023

2  out of  5
rating by Christian Muñoz
"Now I fully understand the other review below about being ghosted. I tried starting a new policy but they have been slow to respond or not even at all, I guess the good news is I dodged a bullet maybe you should too. Can’t imagine being in this when an accident happens. It’s a shame because the lady who helped was kind and I was looking forward to this good neighbor thing. Guess not."
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Severin Gartland

July 29, 2023

5  out of  5
rating by Severin Gartland
"Great service! Wasn't able to buy from them but they still helped me out"
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Ahmad Omar

July 28, 2023

5  out of  5
rating by Ahmad Omar
"Genevieve Has been nothing but amazing to me and my family. The only reason why I’m still with State Farm’s insurance honestly is because of her. Hands down she has been there for me caring treats us like family god bless her."